Help

FAQ

Quick answers about delivery, payment and returns.

How long does delivery take?

Within Cairo and Giza, 1 to 3 working days; other governorates, 3 to 6 working days.

How much is delivery?

Delivery is EGP 50 within Cairo and Giza, and EGP 80 to other governorates.

Is free delivery available?

Yes. Delivery is free for orders over EGP 1,000 within Cairo and Giza, and over EGP 1,500 to other governorates.

How can I pay?

Cash on delivery.

Can I return a book?

You can return unused books within 14 days of delivery.

Do you accept bulk orders from institutions?

Yes. Contact us about orders for libraries, universities and institutions to receive a special offer.